Focusing on efficiency and operational performance (cost control, process streamlining, organisational flexibility...) are key in a context of strong competition and difficult economic situation.

Sia Partners’ pragmatic offering targets the following levers :

• Processing time improvement through better operational process management and a more flexible organisation. Sia Conseil helps you :
  • Implement a process-based approach (process and strategy alignment, functional process modelling...) and manage project implementation stages (for instance,  a new customer information channel aiming at reducing admin tasks incurred by the sales force)
  • Define stakeholders roles and responsibilities (corporate governance plan)
• Operating costs and reactivity improvement through back office activities optimisation. Sia consultants possess a great deal of experience in dealing with back office reengineering programs (centralisation, mutualisation) and have successfully implemented functional expertise poles (call centers...)